GENERAL WETSUIT WARRANTY INFORMATION AND POLICY

O'Neill's wetsuit, life vests, competition vests and lycra products are the finest available so we offer the original purchaser a limited one-year warranty from original date of purchase on workmanship and materials.

Under the above guideline, O'Neill will repair or replace, at our sole discretion, your product if found, under normal use and proper care, to be defective. The decision to replace or repair a product is made by the O'Neill Warranty Department after receipt of the defective product. SUITS WITHOUT A COPY OF THE ORIGINAL RECEIPT WILL NOT BE COVERED UNDER WARRANTY.

PRODUCT WARRANTY (Specific product warranties per product category)

All Flat-stitched products, glued and blind-stitched products and fluild seam weld:
• Limited 1-year warranty (from date of original purchase) on workmanship and materials

Neoprene Dry Suits, Waterproof Zipper Excluded:
• Limited 1-year warranty (from date of original purchase) on workmanship and material

Fabric Dry Suit, Waterproof Zipper and Latex Seals Excluded:
• Limited 1-year warranty (from date of original purchase) on workmanship and materials

Accessories:
• Limited 90-day (from date of original purchase) warranty on workmanship and materials.

USCG- Approved Vests:
• Limited lifetime warranty on workmanship and 1 year (from date of original purchase) warranty on materi

The following will not be Covered Under Warranty:
- Alterations
- Fading from sunlight
- Products classified as seconds
- Materials over 1 year from date of original purchase
- Warranty request without original receipt
- Repairs or alterations done by anyone other than O'Neill or an O'Neill authorized repair facility

Product is to be shipped CLEAN and DRY. Suits can be sent through your local retailer or postage paid directly to O'Neill. Please include the name and a daytime phone number with area code, return address (be sure to include postal code) product description, and requested action and a copy of the purchase receipt. Send the suit with this information to (UPS is our suggested shipper):

O'Neill Warranty Department
1022 Bay Marina Drive, Suite 140B
National City, Ca 91950

REPAIR INFORMATION

Repairs are to be shipped CLEAN and DRY. Suits can be sent through your local retailer or postage paid directly to O'Neill Repair. Please include the name and a daytime phone number with area code, return address (be sure to include postal code, especially for Canadian addresses), product description, and requested action. Send the suit with this information to (UPS is our suggested shipper):

O'Neill
Attn: Repair Department
1022 Bay Marina Drive, Suite 140B
National City, Ca 91950

Examples of suits that will be rejected for repair:
The following suits will be rejected for repair and returned to the customer. Even if the customer is willing to pay for the repair, we will not accept the suit, as doing so will take away resources from valid repairs, jeopardizing their turnaround time.
1) Home repairs have been done, including but not limited to:
- Re-gluing of seams using Aqua Seal, or like product
- Patching of seams using duct tape, rubber patches, or like product
- Re-sewn seams with sewing machine or by hand using needle and thread
2) The suit is clearly worn and should be retired; some symptoms include but are not limited to:
- Product has been misused or improperly cared for
- Cracked, dry neoprene
3) Generally, any excessive repairs considering the condition and age of the suit.